Join Our Team as the Head of Admissions at Santa Maria College
Are you a people person with a passion for building relationships and delivering exceptional customer service? Do you thrive in a dynamic environment where your efforts directly impact the success and growth of your organisation? Santa Maria College is seeking a proactive and enthusiastic individual to take on the pivotal role of Head of Admissions.
About the Role:
This is a full-time ongoing position. As the Head of Admissions, you will be the welcoming face and voice of our college, guiding prospective students and their families through the enrolment process with professionalism and warmth. This is not just an administrative role; it is a relationship-building position crucial to our school’s community.
Key Responsibilities:
- Lead the Enrolment Journey - Manage the entire enrolment process from initial inquiry to student acceptance, ensuring a seamless and positive experience for students and families.
- Develop Relationships - Develop and maintain strong connections with prospective families, guiding them through their journey with Santa Maria College.
- Customer Service - Provide exceptional service through all communication channels, ensuring prompt and efficient responses to enquiries.
- Data Analysis - Monitor and analyse enrolment data to inform strategic decisions and report on trends, student movement, and enrolment numbers.
- Collaboration - Work closely with the Director of Community Relations and other key personnel to support the strategic development of marketing and communications initiatives.
What We are Looking For:
- Values Focused - Demonstrates a commitment to the Catholic and Mercy ethos and traditions of Santa Maria College.
- Professionalism – An ability to make potential families feel welcome
- People Skills - A natural ability to build rapport and trust with people from diverse backgrounds.
- Customer Service - Previous experience in a customer-facing role, with a knack for converting enquiries into enrolments.
- Communication - Excellent verbal and written communication skills with keen attention to detail.
- Organisational Skills - Strong time and workload management skills to prioritise tasks and meet deadlines.
- Tech Proficiency - High level of computer literacy, especially with Microsoft Office and enrolment database software.
- Team Player - Ability to work independently as well as part of a collaborative team environment.
Ready to Make a Difference?
If you are passionate about education, exceptional customer service, and building lasting relationships, we would love to hear from you. Apply now to join Santa Maria College as our Head of Admissions and be a part of our vibrant and forward-thinking community.
Additional Requirements:
- A current and validated National Criminal History Record Check (as issued by the Western Australian Department of Education)
- Working With Children Check
- Completion of Child Protection Training on appointment
The College is an Equal Employment Opportunity employer. Both men and women are encouraged to apply for this position.
Applications close Tuesday 13 August 2024 at 9.00 am.
A position description for this role, as well as further information about the College, is available on our website www.santamaria.wa.edu.au under Careers.
Your application should include:
- Completion of the SEEK on-line Application.
- A full Resume.
- A letter no more than two pages addressing selection criteria.